Housatonic Community College

(2009-2010 Catalog)Course Selection Guide for this program

Business Administration: Customer Service/Marketing Option (code: EB55)      

Associate in Science Degree

This program provides students with knowledge, techniques, and perspectives in the theory and practice of customer service and marketing. The program prepares students for careers in customer service and marketing.

Outcomes

• Demonstrate an understanding of basic theory and practice of business administration and customer service marketing.
• Demonstrate the ability to read, understand, and prepare standard types of business communications.
• Demonstrate analytical, problem-solving, and decision-making skills applicable to business administration, customer service and marketing.
• Demonstrate proficiency in the use and interpretation of data and information as applied to the various applications in business administration, customer service and marketing.

Suggested Sequence of Courses:
Prerequisite or parallel courses may be required. Please check individual course descriptions for details.